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Thursday, April 27, 2017

Online Banking – Secure, anywhere, anytime

DBank Online is the internet banking service from Doha Bank that provides you with the convenience to do your banking from the comfort of your home or office. Our online banking service provides you with a wide range of capabilities.

  • View accounts, loans and credit card summary and statements
  • Transfer funds between your and third party Doha Bank Accounts
  • Pay utility bills
  • Request for a cheque book
  • Enroll for eStatement facility
  • And much more…

How to log-in?

DBank Online follows a dual authentication process which means that you need to clear 2 levels of security for logging into your online banking account

Steps to login:

  • Enter your Username, Customer Number and Password on the login screen
  • The system will then prompt you to enter a One Time Password (eOTP)

What is eOTP and where do I get it from?

eOTP stands for electronic one time password. This secure password is generated by us online when you clear the first level of security. The unique eOTP is sent to your mobile number and email address.

Please remember:

  • eOTP is applicable to retail banking customers only.
  • It is valid for only 20 minutes.
  • You need to enter the eOTP within the specified time frame or it will expire. In which case, the process of login needs to be started again.
  • If you do not receive an eOTP when you login, we request you to kindly check & update your contact details with us if necessary.

How to register for online banking?

You can register for this service at your branch.

Is it safe?

This dual level authentication approach is widely-accepted by industry best practice. This will safeguard both your confidential banking information and your money.

Note: Doha Bank's retail, commercial and corporate lending products are granted at our sole discretion and are subject to the Bank's terms, conditions and acceptance.

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