About DOHA MILES
Welcome to DOHA MILES, our NEW loyalty program, which is offered exclusively for Doha Bank credit cardholders.
DOHA MILES is Kuwait’s Best NEW Loyalty Program
- FREE flights at over 300 airlines
- FREE hotel nights at over 300,000 hotels
- Exchange DOHA MILES for Frequent Flyer Programs including Qatar Airways Privilege Club or Shukran Rewards for FREE Shopping
- Higher earning of points on international spend
- Redeem for FREE flights and hotels for family and friends
- Redeem online or from your mobile
- Exclusively offered FREE for DB credit card customers (excluding co-brands)
How to Activate
You need to activate yourself on the portal. Activation is a very simple, three-step process:
Step 1: Visit www.dohamiles.com, click on ‘Activate’ and enter your Civil ID number, Mobile Number and Date of Birth. Successful validation of two of three information points will prompt a One Time Password (OTP) generation and will be sent to your registered mobile number and email address simultaneously.
Step 2: Input the One Time Password (OTP) received.
Step 3: Activate your account by setting up your login ID and password.
The above steps will also be applicable in case you forget your password or get locked out of your account on entering an incorrect password more than five times.
Earning DOHA MILES
Earn DOHA MILES using your Doha Bank credit card on Retail Spend at Point of Sale (POS) machines and on e-commerce purchases, both locally and internationally.
||Local Spend (KWD)
||Intl Spend (KWD)
Expiry and Capping – DOHA MILES
- Un-redeemed DOHA MILES will expire after 36 months from the Miles earning date.
- There is no monthly/yearly capping on Miles earning.
||DOHA MILES Earning Capping
All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded DOHA MILES. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa/MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded DOHA MILES.
Redeeming DOHA MILES
- Flights: Redeem your DOHA MILES for FREE flights at 300+ airlines for yourself or family and friends.
- Hotels: Use your DOHA MILES and book your stay or a stay for your family at 300,000+ global hotels.
- Miles Exchange Program: Transfer your DOHA MILES to popular Frequent Flyer Programs or Shukran Rewards.
How to Redeem
The steps to redeem your DOHA MILES are as follows:
- Login to your DOHA MILES account.
- Choose a redemption category.
- Follow the instruction stipulated for each of the redemption categories.
- The redemption history is made available for use under the My Account page.
Partial DOHA MILES Redemption
If you do not have enough DOHA MILES to complete your travel booking, you can pay the remaining balance with your Doha Bank credit card.
Call Hello Doha on +965 22917222